False Alarm Reduction

A false alarm is an alarm triggered when no true emergency exists.

There are a number of factors that can contribute to false alarms. Some of the common ones include:

• Environmental factors such as pets, insects, loose-fitting windows, swaying curtains and plants, sudden temperature changes, and reflected light.
• Damaged wiring/circuits.
• Low batteries or poor power supply.
• Lack of user training, user error.

False alarm reduction helps ensure that first responder resources are reserved for actual emergencies.

Vector Security works closely with law enforcement officials on an ongoing basis, and was the first in the industry to develop a 12-point false alarm reduction program to ensure that valuable time and resources are reserved for true emergencies. We have received multiple awards our industry-leading efforts.

Part of our false alarm reduction program includes using technologies such as abort delay and electronic verification.

Learn more about our central station and our award-winning monitoring.

Below are some tips to prevent the police from being dispatched to a home or business unnecessarily:

• Make sure everyone who will be using the alarm system has a code to arm and disarm the alarm panel.
• Make sure everyone who will be using the alarm system has a verbal passcode to give to our CS reps if they call to check on an alarm trip.
• Make sure everyone who will be using the system is properly educated on how to use the alarm system correctly.
• If an alarm is triggered accidentally, the central station will attempt to call the number on file for your residence. Please stay by your phone and be ready to answer the call from the Central Station. Please have your passcode ready to provide to the central station representative to verify that the alarm was false. If you do not receive a call from the central station after few minutes, please call 1-888-832-8671.
• Make sure everyone who will be using the alarm system understands how electronic verification works.
• If using a delay on your doors, make sure the delay is long enough for everyone who will be using the alarm system.
• Test and maintain your alarm system on a regular basis.
• Design your security system with pets in mind so they don’t accidentally trigger sensors and/or contacts.