Home Security

Click on any of the sections below to access information on home security:

What to do During a Fire

How to Recover After a Storm or Power Outage

What to do if My System is Beeping

About Internet-Monitored Alarm Systems

Home Safety Tips


Glossary of Common Residential Security Terms

User Manuals

Brochures & Collateral



What to do During a Fire

  • Evacuate the property immediately.
  • Plan an escape route for you and your family. Map out safe routes out of your home in the event of a fire. Designate a meeting place to make sure everyone is accounted for.
  • Call 911. Even if you have a monitored alarm system, call 911 once you have evacuated to a safe location.
  • Do not attempt to put out the fire yourself. Stay in a safe location and call for help.
  • Smoke is toxic. If you must escape through smoke, get low and go under the smoke.
  • Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If you can’t get to someone needing assistance, leave the home and call 911. Tell the emergency operator where the person is located.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out. Call 911 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll or smother the flames with a blanket or towel.

Adapted from www.ready.gov

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About Internet-Monitored Alarm Systems

As the demand for wireless security solutions rises, many consumers are opting for Internet-monitored alarm systems, also known as Internet Protocol or IP monitored systems.

Unlike hardwire monitoring, which communicates your alarm signal to the Monitoring Center via a traditional phone line, IP monitored alarms use your Internet connection to transmit alarm events. While this may be a convenient wireless solution, our experts recommend that you not rely solely on IP monitoring because its reliability depends on your Internet Service Provider (think about how many times you lose Internet connectivity or experience slow download speeds). In addition, if there were a power outage, your Internet would be down, thereby eliminating that communication method for alarms.

If you do choose IP monitoring, we recommend boosting its reliability by using it in conjunction with another communication method, like cellular monitoring or traditional phone line monitoring.

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Why do I need a home security system? I live in a safe neighborhood and am diligent about keeping my doors and windows locked.

Your home is probably one of the most valuable things you own. You may (rightfully) feel safest in your home, but are you doing everything you can to ensure that? The security solutions offered by Vector Security do more than stop thieves. Here are some reasons to consider a home security system1:

You can request a certificate you can mail to your insurance company to determine eligibility.

1 Adapted from onehouseonecouple.com.

What's the difference between monitored alarms and local alarms?

Simply put, local alarms merely have sirens or flashing lights to let you know that an emergency is taking place. A local alarm does not notify an alarm company or any authorities when it is triggered. You need to call emergency responders yourself if an alarm is triggered, which can be a problem if you are not at the property.

Monitored alarms, like those offered by Vector Security, are connected to a monitoring center where operators are staffed around the clock. If a monitored alarm is triggered, a signal is sent to the monitoring center where operators can dispatch help to your property, whether you are there or not.

Detailed information about home alarm monitoring procedures at Vector Security.

What happens when a monitored alarm is triggered?

When an alarm is triggered, a signal is sent to our Monitoring Center. Operators call the property to verify the alarm and then dispatch appropriate authorities if the alarm is real. If no one can be reached at the property, pre-designated emergency contacts are notified and authorities dispatched.

Detailed information about home alarm monitoring procedures at Vector Security.

I have a busy household. Family members come and go at different times of the day. How can I be sure my alarm isn’t accidentally triggered by unpredictable traffic in my household?

Vector Security has a security solution that's a perfect fit for you, whatever stage of life you’re in. So if you are single, or have a family, we will custom tailor a solution that’s right for your lifestyle. With our security system, you can create automatic arming and disarming schedules to fit your needs. We also offer mobile security solutions, so if you forget to arm or disarm your security system, you can do so remotely from your computer or smartphone.

Do I need a landline?

No, we have security systems that use wireless, cellular technology. If you prefer to use a landline, we can still back up your system with wireless technology in the event that your phone service is disrupted.

What if my power goes out? Will my security system still work?

Yes, Vector Security Monitoring Centers use uninterruptible power supplies, so your security system is always monitored, even if local power goes out.

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