When your alarm is triggered, the Vector Security Central Station will attempt to contact you or one of your additional contacts to verify the alarm. If police dispatch is requested by either you or your additional contact or if no one can be reached, our Central Station rep will contact the authorities.

The local police department should be contacted for inquiries for delayed response from the police department. There are many factors that can delay response time for the police department, including (but not limited to) multiple requests for dispatch at the same time, inclement weather, or distance to the site.