Contact your local branch. After normal business hours, a central station operator is able to assist in some contact list changes, such as adding, removing, or updating phone numbers. You can reach central station after hours by calling 1-800-937-8268 or 1-800-638-7077. You can also change some contacts and verbal codes using our online Customer Portal. For requests via the Customer Portal, you will need to have an online account. If you don’t already have one, follow these simple instructions.