We’re sorry to see you go. If you wish to cancel your contract, you must provide a 30-day written notice to your local branch before the end of the contract period. We cannot accept cancellation requests via phone, email or on consumer review sites.

Please be aware that if you wish to cancel your contract before it expires, you may be subject to penalties that may include but are not limited to equipment costs, early termination fees and/or the monthly monitoring fees remaining on your contract.

We do have a policy for military families and those conditions are part of our Military Policy. Please contact your branch for information specific to your situation.