Vector Security plays key role in ‘ASAP to PSAP’ program

In an emergency, speed and accuracy are critical. Every second counts. That’s why Vector Security helped create the “ASAP (Automated Secure Alarm Protocol) to PSAP (Public Safety Answering Point)” alarm response program, which reduces errors and increases the speed at which first responders can react to alarms.

What does ASAP do?

In cities where it is used, ASAP delivers alarm notification information from central stations directly to public service agencies via computer rather than by phone, eliminating the need for communication between monitoring center operators and 911 operators. Transmitting the data electronically not only speeds up alarm notification delivery, but also reduces the number of phone calls and processing time, and eliminates human error or miscommunication between operators. All pertinent data goes directly to first responders and the process takes only about 5 seconds.

What are the benefits?

The benefits of the ASAP program are:

  • Authorities can respond to emergencies faster;
  • Improved accuracy/fewer dispatch errors;
  • Reduced call volumes to 911 centers;


What is Vector Security’s role?

ASAP to PSAP was created in partnership with the Central Station Alarm Association (CSAA) and the Association of Public Safety Communications Officials (APCO), with Vector Security President and CEO Pam Petrow co-chairing the steering committee.

As a leader in security innovation and an industry advocate, Vector Security played an integral role in developing ASAP. We were the first alarm company to use ASAP in the city of Richmond, VA in 2012.

We continue to promote the adoption of ASAP to municipalities and public agencies. We also work with other alarm companies to help them implement ASAP for the greater benefit and protection of our communities.

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