Privacy Policy

Vector Security, Inc. – Privacy Policy

At Vector Security, Inc. (“Vector”, “we”, “us”, or “our”) your privacy is important to us. We are committed to maintaining the confidentiality, security and accuracy of your information. This Privacy Policy  (the “Policy”) describes how we use the information we collect from you online at www.vectorsecurity.com and other websites owned and operated by Vector (“Sites”) and in connection with products and services provided by Vector (collectively “Services”).   This Policy does not apply to your use of unaffiliated websites to which any of the Sites are linked or contain links to, including, without limitation, www.authorize.net, and www.alarm.com (including any web application offered by or through Alarm.com). Vector is not responsible for the privacy practices or the content on such linked sites and/or web applications. This policy does not address the privacy practices of any third parties or other service providers and you should carefully read the privacy policies of each site you visit.

The Information We Collect
Vector collects and maintains different types of information about individuals and businesses with whom we interact and provide Services. This information may include:

If you opt out of receiving marketing material, Vector will ensure that new data collected about you will not be used by Vector for targeting advertising purposes.

The Purposes for Collecting Information
Vector collects information to allow us to manage and develop our business and operations, including:

Disclosure of Information
We do not disclose information about you to other entities who may want to sell their products to you. Your information may be disclosed when required by law or when essential to provide Services to you. For example, information may be disclosed for the following purposes:

Safeguarding Information
Vector uses reasonable technical, operational, and administrative measures to safeguard your information in a manner that is commensurate with the sensitivity of such information. Unfortunately, no form of storage or transmission is completely secure. If you have reason to believe that your information has been compromised as a result of the Sites and/or Services, please contact us immediately as set forth below under “Contact Information”.

We additionally want to remind you that email is not secure against interception. In the event that you submit credit card information and/or EFT/ACH information, please do not provide such information via unsecured e-mail, general fax, or general voicemail. Below are more secure methods for you to provide credit card information and/or EFT/ACH information:

  1. Through our secure payment portal available at www.vectorsecurity.com/account-logins;
  2. Speak live with a Vector Security representative; or
  3. Provide via encrypted email.

Vector strongly encourages consumers and other customers with access to the payment portal identified in (i) above to make payment(s) through such payment portal. For further information about Vector’s safeguarding of credit card, electronic funds transfer, and automated clearing house transactions, please contact us as set forth below under “Contact Information”.

Accuracy of Information; Accessing Your Information
It is important that the information Vector holds about you is accurate and current. You are responsible for informing Vector of changes to such information. If you want to know what information Vector holds about you or wish to change information that is inaccurate or out of date, please contact your local Vector branch office. If you do not know your local Vector branch office please visit www.vectorsecurity.com to search by zip code or click on the Locations tab to view a list of all Vector offices. It may not always be possible to completely remove or modify information in our databases in a short period of time, although we will make reasonable efforts to do so upon your request.  We may retain some of your personal information for a short period of time following your request or termination of your relationship with Vector so that we can comply with legal obligations, prevent fraud and assist with investigations.

Retention of Your Information
As stated above, we will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and as necessary to comply with our legal obligations and document retention policy, resolve disputes, and enforce our agreements.

Revisions to this Policy
Vector may from time to time make changes to this Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with information. We will post any revised version of this Policy on this website. This policy is effective as of October 4, 2017.

Contact Information
For any further information related to this Policy, or to contact us as set forth above, please write, email, or telephone us using the contact information listed below:

Privacy Policy
Vector Security, Inc.
2000 Ericsson Drive
Warrendale, PA 15086
privacypolicy@vectorsecurity.com
724-741-2212

IN NEW JERSEY:  (A) LIMITATIONS ON LIABILITY FOR INTENTIONAL OR RECKLESS ACTS AND GROSS NEGLIGENCE ARE PROHIBITED AND DO NOT APPLY; AND (B) NOTHING HEREIN EXCLUDES ANY CLAIM FOR ATTORNEY’S FEES, COURT COSTS OR OTHER DAMAGES IF MANDATED BY STATUTE.

This Privacy Policy was last updated on October 4, 2017.