Safety & Security



Can smart home devices be hacked?

At Vector Security, we are committed to providing secure and safe devices to homes and businesses across all of our markets. We deploy proven technologies and products that meet industry standards and diligently work with our manufacturers to enhance the security of these offerings.

If you have any concerns or questions about hacking, please do not hesitate to reach out to your local branch.

Below are two recent blog posts developed on smart lock hacking and video hacking that you might find useful:

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Can Central Station reps see into my home if I install video?

When your video cameras are installed, you can choose whether or not your cameras will be monitored by the central station. If you choose to have your cameras monitored (this is usually done for cameras that are monitoring outdoor areas), then yes, central station operators will see the video that is recorded when an alarm is triggered. However, you may choose to NOT have your cameras monitored by the Central Station (this is usually done for cameras that are monitoring indoor, residential areas). Cameras that are not monitored by the central station cannot be accessed our operators for any reason, even if requested by the customer.

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Why do I need a home security system? I live in a safe neighborhood and am diligent about keeping my doors and windows locked.

Your home is probably one of the most valuable things you own. You may (rightfully) feel safest in your home, but are you doing everything you can to ensure that? The security solutions offered by Vector Security do more than stop thieves. Here are some reasons to consider a home security system1 :

You can request a certificate that you can mail to your insurance company to determine eligibility.

1 Adapted from

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Are Z-Wave devices secure?

Yes. Z-Wave devices are assigned unique IDs that are also unique to your home security panel. So, your neighbor’s security panel will not be able to control your smart home devices.

Because it is the leading technology powering lights, locks, thermostats and much more in homes and businesses, Z-Wave networks need to be able to prevent hackers from accessing your home security system. The Z-Wave technology used in the panels we sell use the same level of encryption employed by major banks to protect critical financial information.

Below are three recent blog posts developed on smart lock hacking and video hacking that you might find useful:

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What to do During a Fire

  • Evacuate the property immediately.
  • Plan an escape route for you and your family. Map out safe routes out of your home in the event of a fire. Designate a meeting place to make sure everyone is accounted for.
  • Call 911. Even if you have a monitored alarm system, call 911 once you have evacuated to a safe location.
  • Do not attempt to put out the fire yourself. Stay in a safe location and call for help.
  • Smoke is toxic. If you must escape through smoke, get low and go under the smoke.
  • Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If you can’t get to someone needing assistance, leave the home and call 911. Tell the emergency operator where the person is located.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out. Call 911 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll or smother the flames with a blanket or towel.

Adapted from

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Why do I need a security system for my business?

Statistics show that business without an alarm system are 4.5 times more likely to be targeted for burglary than those with an alarm system. Aside from protection against burglary and robbery, you can protect your business from employee theft, information theft, arson and vandalism with the right security system in place. Vector Security offers a variety of security solutions to protect your business including:

  • Video surveillance - Lets you check in on staff and customers. Video analytics can help improve business operations.
  • Access control - One of the most important aspects of your business security is who has access to your premises. With access control solutions, you can customize credentials and control areas each of your employees can enter. You can also use access control to manage time and attendance.
  • Burglar and fire protection - Detect intruders, safeguard your cash, equipment and inventory from internal and external theft. Fire alarms can help customers and employees evacuate quickly in the event of an emergency.

Additionally, many insurance companies offer lower premiums to businesses that have a security system in place.

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Home Safety Tips

At Vector Security, your safety and security are our top priorities. We pride ourselves on making the community a safer place to live and work by educating people about the basics of safety. On our Home Safety Tips page, we offer a few recommendations for increased safety in your home to complement the protection provided by your Vector Security system.

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Business Security Tips

Businesses are vulnerable to crimes that include burglary, robbery, arson, equipment theft and data theft. On our Business Security Tips page, we offer some additional tips to protect your business, beyond what your Vector Security system can provide.

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