Security Services - Customer Relationship Management
At Vector Security, customer relationships are at the heart of what we do. We earn your trust by listening, advocating and following through on our promises.
To ensure you receive the best service possible, we have developed a Customer Relationship Management (CRM) program that uses a tailored approach to establishing and maintaining unique performance guidelines for each customer.
We use these guidelines as a measurement tool to ensure we deliver on our promise of providing performance-driven intelligent security for your enterprise.
Our CRM program involves five key steps to assess and assure service quality:
- Account planning
- Customer collaboration
- Customer relationship planning
- Relationship maintenance
Experience exceptional service with Vector Security.