Smart Home Skeptics Question Costs and Convenience

Wednesday, March 16, 2016 by under Monitoring, Security, Smart Home

According to a recent survey, smart home device buyers are concerned with two important factors: user-friendliness and cost.

Support.com, which provides tech support and support center services, concluded that nearly a third of smart home system owners encounter issues in the setup process. Likewise, about 43% of those in the market for a smart home system are “concerned about how complex setting up the system might be.”

Two thirds of potential buyers say the perceived cost of a smart home system is the number-one purchasing barrier, according to the survey.

As smart home technology grows in popularity, consumers will increasingly look for the most convenient and cost-effective options on the market. Read on to learn how smart home security providers are prepared to meet these needs.

Trusted Providers Offer Affordability and Ease of Use

Here are three ways security companies work to manage the smart home customer experience from the start.

  1. Tailored System Selection. Seasoned providers know that there is no one-size-fits-all approach to smart home security. The most qualified security companies will work with new and potential customers to create a smart home security plan that is personalized for both their needs and budget.

    Experts can help skeptical homeowners develop a custom-made home security system, addressing real customer needs and concerns from step one.

  2. Professional Installation. While the survey found that “37 percent of Smart Home owners installed smart home devices on their own,” and 61% of owners prefer to maintain their system through self-service, these methods are not recommended.

    DIY smart home systems are often installed improperly or are vulnerable to shady equipment standards. To guarantee an optimal and easy security installation experience, work with a trusted provider. A licensed and trained professional will handle the complete installation process throughout your home.

  3. Customer Care. Professional smart home security is sustained through ongoing maintenance support. If your device is not working properly or due for an upgrade, contact your provider for assistance. Reliable providers will work to ensure your family receives sufficient guidance throughout the complete smart home security integration process.

What’s holding you back from incorporating a smart home security program into your home? Contact a Vector Security expert to answer your questions today!

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