Vector Security is First Alarm Company to go Live with Automated Secure Alarm Protocol (ASAP) in Roanoke, VA

March 20, 2019

Alarm users benefit from faster, more accurate alarm response.

PITTSBURGH, March 20, 2019 – Vector Security is the first alarm company to go live with Automated Secure Alarm Protocol (ASAP) in the City of Roanoke, VA on March 12. ASAP is technology designed to automate communication between alarm monitoring central stations and public safety dispatch/911 centers.

Electronic data transmission results in the following benefits for alarm users and first responders:

  • Less phone calls to emergency response centers. Alarm center data is passed to public safety dispatch/911 operators electronically within seconds and then provided to first responders upon dispatch.
  • Quicker processing times. Data doesn’t have to be input manually or communicated verbally, resulting in reduced hold times, less chance of human error, and faster responses.
  • Greater accuracy of information transmitted. Electronic transmission of data reduces chances for errors.

With ASAP delivering alarm notification information directly from central stations to public safety answering points (PSAPs) and public safety dispatch centers via computer rather than by phone, all pertinent data goes directly to first responders and the process takes only about five seconds. Agencies using ASAP can expect alarm response times to potentially drop to as little as a minute and a half or less.

As the first group to go online following the March 12 launch, Vector Security customers in Roanoke will benefit from improved emergency response times and accuracy via ASAP.

“The company is excited to offer this technology to our customers in the City of Roanoke who are served out of our local Richmond office,” said Anita Ostrowski, Vice President of Central Station Services for Vector Security, adding that Richmond, VA is where the company first introduced ASAP in 2012.

“We are glad to see the technology make its way into more communities across the nation and we are proud to be part of this effort to improve first responder dispatches across the country,” she continued.

Vector Security assisted with the implementation by helping to conduct extensive testing prior to the system going live in Roanoke.

ASAP was developed following a partnership between The Monitoring Association (TMA) and the Association of Public Safety Communications Officials (APCO), with Vector Security President and CEO Pam Petrow co-chairing the committee.

Nationwide, nearly 60 agencies have implemented, or are in the process of implementing ASAP. For a current list:  https://tma.us/asap/.

For more information on the benefits and features of ASAP, visit www.vectorsecurity.com/asap.

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About Vector Security

For nearly 50 years, Vector Security, Inc. (www.vectorsecurity.com) has been a premier provider of intelligent security solutions tailored to the needs of the customer. Headquartered in Pittsburgh, the company offers a full suite of electronic security services for residential, business and national account customers across North America and the Caribbean through a network of branches, authorized dealers and their ADS Security division. The Vector Security Networks division offers customized physical security and managed network services to multi-site commercial customers. Vector Security is a sister company of the Philadelphia Contributionship, a mutual insurance company founded in 1752, and currently provides cost-effective, technology-based security and automation solutions to nearly 386,000 homes and businesses across 58 branch locations.