Faster, More Accurate Emergency Dispatch to be Seen in Onondaga County, NY

May 21, 2020

Automated Secure Alarm Protocol (ASAP) improves speed and accuracy of emergency response for monitored alarm users.

PITTSBURGH, May 21, 2020 – Monitored alarm users in Onondaga County, NY will experience faster, more accurate emergency dispatches now that the county has launched Automated Secure Alarm Protocol (ASAP) to automate communication between alarm monitoring central stations and Public Safety Answering Points (PSAPs) / 911 centers.

The benefits of ASAP for monitored alarm users and first responders include:

  • Less phone calls to emergency response centers. Alarm monitoring center data is passed to PSAPs / 911 operators electronically within seconds and then provided to first responders upon dispatch.
  • Quicker processing times. Data doesn’t have to be input manually or communicated verbally, resulting in reduced hold times and faster responses.
  • Greater accuracy of information transmitted. Electronic transmission of data reduces chances for errors.

Monitored alarm users throughout Onondaga County will benefit from ASAP, including many Vector Security customers.

Because ASAP delivers alarm notification information directly from the alarm monitoring centers to PSAPs via computer rather than by phone, all pertinent data goes directly to first responders in a process that takes only about five seconds. Many agencies using ASAP can expect alarm response times to potentially drop to as little as 90 seconds or less.

ASAP was developed in partnership between The Monitoring Association (TMA) and The Association of Public Safety Communications Officials (APCO), with Vector Security President and CEO Pam Petrow co-chairing the committee. Vector Security was the first alarm company to debut ASAP in Richmond, VA in 2012.

Vector Security assisted with implementation in Onondaga County by helping to conduct extensive testing prior to the system going live.

“We are pleased to help bring Onondaga County online with ASAP,” said Anita Ostrowski, VP, Central Station Services for Vector Security. “Even more so, we are excited to see more and more PSAPs recognizing the value of this technology and implementing it in order to better protect the citizens of their communities.”

Nationwide, more than 80 agencies have implemented, or are in the process of implementing ASAP. For a current list: https://tma.us/asap/.

For more information on the benefits and features of ASAP, visit www.vectorsecurity.com/asap.

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About Vector Security

For nearly 50 years, Vector Security, Inc. (www.vectorsecurity.com) has been a premier provider of intelligent security solutions tailored to the needs of the customer. Headquartered in Pittsburgh, the company offers a full suite of electronic security services for residential, business and national account customers across North America and the Caribbean through a network of branches, authorized dealers and their ADS Security division. The Vector Security Networks division offers customized physical security and managed network services to multi-site commercial customers. Vector Security is a sister company of the Philadelphia Contributionship, a mutual insurance company founded in 1752, and currently provides cost-effective, technology-based security and automation solutions to nearly 400,000 homes and businesses across 58 branch locations.