When a front door burglar alarm was activated at a national athletics apparel and footwear retailer in Milpitas, California, Vector Security’s Central Station immediately initiated response protocols.

Within 27 seconds, a trained monitoring specialist accessed the alarm and notified the customer’s Security Operations Center. Once the break‑in was confirmed, local law enforcement was dispatched without delay. Our team provided critical, actionable details, including an Alarm Level 3 threat confirmation and a description of the suspect, to support a faster and more informed response.

This clear, rapid communication ensured all parties—from the customer’s security team to responding officers—had the information needed to act quickly and safely. The incident highlights the value of professionally monitored security, where real‑time verification and coordinated response help protect people, property, and operations.