Quick Action Saves Ohio Customer’s Home

When a firework ignited a fire on the roof of a customer’s home in Columbus, Ohio, Vector Security’s Monitoring Center responded immediately—helping prevent a total loss.

Within six seconds of receiving the alarm signal, our Central Station team began response procedures. When the homeowner could not be reached, emergency protocols were activated and local fire crews were dispatched without delay.

Firefighters arrived quickly and were able to contain the fire, preventing further damage to the home. The customer, who was not home at the time of the incident, later shared appreciation for the rapid response that helped save their property.

This incident highlights the value of 24/7 professional monitoring—providing protection and peace of mind whether you’re home or away. With trained specialists ready to act at any moment, critical situations can be addressed before they escalate.