Learn About Candidate Selection & Training Programs
Candidate selection programs should adhere to laws governing the hiring of private security guards adopted by the individual state the services are being provided in. Those laws often require that the fingerprints of any individual who is considered for a position be submitted to the law enforcement agency having jurisdiction within the location. Next, review the company’s complete initial and ongoing training programs. The best are built around solid instruction, testing and consistent evaluation.

Create a Performance Document
You want to make certain that you are getting exactly what you have been promised. Ask for a written performance document that illustrates the specifics of exactly what the company is to provide. It can include items such as guard selection and appearance, work attitude, turnover, training, report writing and the quality of the daily communications between you and the company’s management staff. The document can act as a report card, detailing any improvements the company should make, and serves to legitimize your decision to retain or dismiss the company at contract renewal time.

Contact the References
Ask for references that exhibit the same or similar needs that you do, and ask tough questions. Did the company meet or exceed the referral’s expectations, respond promptly to problems, communicate well? Referrals may be limited intentionally to solidly satisfied customers, so phrase your questions carefully. You may simply ask what the referral liked BEST about the company and then what they liked LEAST. Vector Security Patrol provides a comprehensive reference list.

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